IT Support Blog for Small Business Owners

Advantages of Proactive IT Support vs. Reactive Break/Fix Service

Posted by David S. Mulvey on 10/12/13 7:53 AM

Maintaining a well-performing, predictably available IT infrastructure for your company is obviously important.  Access to your business applications, customer data, and your financial information are critical for the success of your business.  If the computers and other IT hardware that deliver access to that information for you, your employees, and your customers fail, it will negatively impact your business.  Customers and employees become frustrated, and your bottom line suffers anytime you have IT problems or outages.

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Topics: IT Support, Business IT, Break Fix, IT Outsourcing, Time & Materials

IT Support Graduates From The Traditional Time and Materials Approach

Posted by David S. Mulvey on 6/21/13 7:30 PM

There's new way for CEOs and business owners to purchase IT support that's faster, better and less expensive than the old time and materials approach.

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Topics: IT Support, Break Fix, IT Outsourcing, IT Services, Outsourced IT, Managed Services, Managed IT

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