As a small business owner you should evaluate if you should hire your own IT employee or consider outsourcing your IT to an IT Service Provider or Managed Service Provider (MSP). Nine times out of ten, Owners take the more traditional approach and hire a single IT employee, and unfortunately that decision to hire one IT employee rarely works out. If you are curious why I feel a single IT employee rarely works out take a look at this blog.
IT Support Blog for Small Business Owners
Choosing the right IT organization structure or the right IT organizational chart, are common issues within a growing business. They are also issues filled with many traps. I have shared my thoughts with you before this blog on the types of work that must occur in an IT department (Reactive & Proactive); today let’s talk about how you should staff the IT department to get the work done.