IT Support Blog for Small Business Owners

6 Things The IT Support Tech Does that the Boss Needs to Know About!

Posted by David S. Mulvey on 10/23/14 8:00 AM

With Halloween around the corner the following seems like an appropriate question to ask a small business owner: Here's a scary question most businesses don't think about: what would happen if your IT support guy suddenly quits? Most business owners think it would only be a temporary inconvenience when, in fact, the opposite is usually the case. I get more concerned business owner phones calls once their IT guy leaves than any other motivating reason. Want to know how much you are at risk? Ask yourself the following 6 frightening IT questions:

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Topics: IT Assessment, IT Support employee gives notice, IT support tech quits

What's the Value of an IT Network Assessment?

Posted by David S. Mulvey on 10/17/14 8:00 AM

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Topics: IT Assessment, network assessment, IT Network Assessment, IT Network Assessment Checklist, IT Network Assessment Questions

IT Technology Lifecycle Management for Small Business

Posted by Michael Silverman on 12/27/13 12:00 PM

Those who know me know I believe that business requirements drive technology investments (not the other way around).  So let’s assume everyone agrees with me on that, but what about managing existing technology investments?  A few of the more common technology management scenarios we see in small businesses include:

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Topics: Business IT, IT Assessment, Business technology, Managed Service Provider, IT Technology, IT Technology, Lifecycle management

The Strategic Value of a CEO Peer Group to the Small Business Owner

Posted by David S. Mulvey on 12/7/13 11:00 AM

It is lonely at the top and the CEO is expected to have all the answers.  A CEO Peer Group helps the CEO by acting as a sounding board, a brainstorming group, and sometimes as the necessary harsh critic who points out what you can't see for yourself.  We have always heard that many heads are better than one.  Have you considered that a CEO Peer Group might help you become a better leader, make better decisions and get better business results?

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Topics: CEO Peer Group, Virtual CIO, IT Assessment

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