IT Support Blog for Small Business Owners

How do you insure IT Outcomes occur when IT Outsourcing?

Posted by David S. Mulvey on 6/21/14 12:00 PM

This month we have been looking at the outcomes that come from IT outsourcing, the last two blogs have talked about the potential business outcomes you might expect if you outsource your IT; but what about the IT outcomes? Outcome based outsourcing is the Holy Grail of IT services; achieve a healthy or unhealthy result.  Our clients would all agree that if we can tie specific business and IT results to our outsourced agreement everyone would be happier in the end.

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Topics: IT Outsourcing, Service Level Guarantee, IT Outcomes, IT outsourcer

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