IT Support Blog for Small Business Owners

Microsoft Phone System Now Available in Teams

Posted by David S. Mulvey on 10/20/20 10:44 AM

As you probably heard by now, Skype for Business is retiring on July 31, 2021. Microsoft has not been shy about this announcement because they have a far superior replacement…Microsoft Teams.

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Topics: small business phone systems, microsoft teams, office 365 migration, modern business phone systems, secure cloud advantage, microsoft phone system

10 Telling Signs It’s Time to Upgrade Your Business Phone System

Posted by David S. Mulvey on 9/24/20 11:34 AM

Upgrading your business’s phone system may seem like an unnecessary expense. But phone system functionality has grown by leaps and bounds over the past decade to adapt to the demands of your customers and is much more than just a service for  receiving phone calls. 

Yet it's still critical for your customers to be able to connect with a live person when they need support, and for you to be able to rapidly respond to voice messages from prospective customers -- otherwise you risk losing business.

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Topics: VoIP Phone, unified communications, small business phone systems, IT Strategy, Unified collaboration, business continuity plan, modern business phone systems

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