When people talk about their single employee IT support department, they always discuss the things they’re not getting, the applications they can’t run, and the long time it takes to get anything supported or completed. If a business had as many gripes with an external vendor, that vendor would’ve been dropped long ago. But single person IT departments have endured as a necessary evil because they are set up as a forced internal vendor. The problem is rarely the person sitting in the IT seat; it’s the structure in which the IT department has been set up.
IT Support Blog for Small Business Owners
Why a Single Employee IT Support Department Rarely Works Out
Posted by David S. Mulvey on 7/20/14 12:00 PM
4 Comments Click here to read/write comments
Topics: IT Support, Reactive IT Support, Proactive IT Support, single employee IT support department