As you probably heard by now, Skype for Business is retiring on July 31, 2021. Microsoft has not been shy about this announcement because they have a far superior replacement…Microsoft Teams.Read More
IT Support Blog for Small Business Owners
Upgrading your business’s phone system may seem like an unnecessary expense. But phone system functionality has grown by leaps and bounds over the past decade to adapt to the demands of your customers and is much more than just a service for receiving phone calls.
Yet it's still critical for your customers to be able to connect with a live person when they need support, and for you to be able to rapidly respond to voice messages from prospective customers -- otherwise you risk losing business.Read More
Small businesses are discovering the appeal of a communications solution that extends the power of their business phone system far beyond their office desktop and conventional dial tone. Unified Communications can be a competitive advantage for businesses that need a single system to manage multiple channels of communication, making their business more productive and helping smaller companies take advantage of features that make them appear larger and more competitive to their clients. Think of Unified Communications as the Swiss Army knife of small business communications.
Have you ever been frustrated by you inability to speak to an employee while in your car, or at home or at a client site? Do you find yourself wondering how you might be able to raise the engagement level between your colleagues and yourself? I often found myself wondering if my employees were on the phone or in a meeting. I thought that my ancient PBX was actually beginning to limit my company’s ability to meaningfully communicate. Small business phone systems have made huge strides in the last five years; in fact, small business phone systems don’t resemble their ancient ancestors at all.