IT Support Blog for Small Business Owners

What are the benefits of Unified Communications to a small business?

Posted by David S. Mulvey on 4/12/14 10:30 AM

Small businesses are discovering the appeal of a communications solution that extends the power of their business phone system far beyond their office desktop and conventional dial tone. Unified Communications can be a competitive advantage for businesses that need a single system to manage multiple channels of communication, making their business more productive and helping smaller companies take advantage of features that make them appear larger and more competitive to their clients. Think of Unified Communications as the Swiss Army knife of small business communications.

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Topics: unified communications, VoIP, small business phone systems

What is Unified Communications and why should a business owner care?

Posted by David S. Mulvey on 4/11/14 11:00 AM

Have you ever been frustrated by you inability to speak to an employee while in your car, or at home or at a client site? Do you find yourself wondering how you might be able to raise the engagement level between your colleagues and yourself?  I often found myself wondering if my employees were on the phone or in a meeting.  I thought that my ancient PBX was actually beginning to limit my company’s ability to meaningfully communicate. Small business phone systems have made huge strides in the last five years; in fact, small business phone systems don’t resemble their ancient ancestors at all.

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Topics: unified communications, VoIP, small business phone systems

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