IT Support Blog for Small Business Owners

Advantages of Proactive IT Support vs. Reactive Break/Fix Service

Posted by David S. Mulvey on 10/12/13 7:53 AM

Maintaining a well-performing, predictably available IT infrastructure for your company is obviously important.  Access to your business applications, customer data, and your financial information are critical for the success of your business.  If the computers and other IT hardware that deliver access to that information for you, your employees, and your customers fail, it will negatively impact your business.  Customers and employees become frustrated, and your bottom line suffers anytime you have IT problems or outages.

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Topics: IT Support, Business IT, Break Fix, IT Outsourcing, Time & Materials

Using Time & Materials IT Support? Are You Happy With The Results?

Posted by David S. Mulvey on 7/25/13 4:05 PM

You probably don’t realize this—but even though you are not an IT expert you can evaluate the best IT support for your business, and avoid those IT companies that are never going to give you great support, no matter how much money you pay them.

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Topics: IT Support, IT Outsourcing, Time & Materials, IT Services

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