Eliminating Technology Pains in Small Businesses with Outsourced Managed Services
Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent IT employee. Fortunately, there is an emerging and quickly growing service known as “Managed IT Services” to help.
For small businesses in today’s high-tech society, Information Technology (IT) has become a significant consideration. Small business owners are under constant pressure to conduct business more efficiently and improve the productivity of its employees, while at the same time reduce costs. In addition to these normal business challenges, many small businesses are frustrated by the difficulties of dealing with new emerging technologies.
Implementing new technology is a challenging job for small business owners and can cause numerous difficulties in day-to-day operations. Computers often are struck with problems such as spam, virus, and
security threats, and server and email access malfunctions cause employees to sit idle. Company systems often do not operate at their optimal level to fully satisfy the business needs, and a huge amount of downtime is experienced waiting for technicians to come and solve each problem.
These small system disruptions and downtime add up, and greatly affect the revenue of the company. The bottom line is: most small companies today do not experience the best performance possible from their IT applications. The growth of small businesses is often slowed down by lack of handling of IT infrastructure properly. Instead of focusing on revenue generating activities, small business owners are stuck trying to find solutions for Managed IT Services
As smaller companies are increasingly becoming more dependent on IT systems, it has become very crucial to find cost effective ways to manage technology. Growth-oriented companies need a well-organized IT infrastructure so that they can focus on the business instead of trying to solve IT failures. However, having a complete IT department is not a viable solution for most small businesses, and very few
small companies can afford to deploy even one permanent IT employee.
Fortunately, there is an emerging and quickly growing service known as “Managed IT Services” that is proving to be quite helpful in managing small business technology.
What are managed IT Services?
Managed IT services are provided by an outside firm or IT consulting company. These days, a growing number of IT vendors, resellers, and telecom carriers are providing managed services based on remote, proactive monitoring of company networks on an ongoing basis – with minimal involvement of the small business owners. Managed Service Providers (MSPs) employ consultants who specialize in small business networks, computer support, and security.
Generally, managed IT services are delivered from a remote location via the Internet, but on-site
proactive and emergency services are also provided when necessary. Services range from basic monitoring to fully managed services. Overall support for day-to-day operations and on-demand support for any other major need is also provided by these IT consulting groups. Managed services are usually provided on flat monthly fee or per device basis.
Information Technology (IT) has become a significant concern of every small business today. Ideally, technology makes daily operations easier, but it often seems to create more problems. Even small system disruptions and downtime significantly affect the revenue of the organization. As a result, companies are unable to get the best return on their IT investments.
Types of IT Services Provided by a Managed IT Company
There is growing variety of services that are provided by IT consultants or Managed Service Providers. Broad categories include:
- Computer & Server Support
- Data Backup & Disaster Recovery
- Network Security
- Custom Software Solutions
- Remote Network Monitoring
- Technology Evaluation & Planning
Let's dive into each of these types of services to determine if a partnership with a managed service provider is the right choice for you!
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