IT Support Blog for Small Business Owners

David S. Mulvey

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Transform your business into a modern workplace

Posted by David S. Mulvey on 8/19/20 1:33 PM

With so many people yearning for normalcy, it’s no wonder why several schools and businesses are attempting to return to the workplace. But as we’ve seen in recent weeks, the virus continues to spread and many institutions are failing back to a virtual work environment.

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Topics: work from home, COVID-19 Business Lessons, remote workforce, modern workplace, collaboration tools, modern technology solutions, digital workplace

How to Secure your Office 365 Environment

Posted by David S. Mulvey on 8/5/20 3:19 PM

One of the main reasons businesses are migrating to Office 365 is because it’s jam packed with advanced security options that are ready to be deployed across your modern workplace and cloud environment. If you have an Office 365 business subscription, chances are you have access to these tools, adding tremendous value to your organization. Here are some of the ways to start securing your Office 365 environment today.

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Topics: microsoft 365 assessment, Office 365 security, advanced threat protection, Microsoft cloud partner, office 365 migration, modern workplace security, data loss prevention

What is Multi-factor Authentication and Why You Need it Now

Posted by David S. Mulvey on 8/5/20 12:06 PM

If there’s one security feature you must absolutely implement right away it’s multi-factor authentication (MFA). Yes, you could make a case that your firewall, anti-virus, or user management system is the number one security measure. It’s true that you need some of those before you can even get to MFA, but nobody can debate the effectiveness of MFA. 

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Topics: Security threats facing small businesses, IT security, network security, IT Cyber Security, IT Password Security, managed cybersecurity services, cyber security tools, Cybersecurity Risk Assessment, multifactor authentication, security tools, two factor authentication, security features

Stop Ignoring Risks of Shadow IT

Posted by David S. Mulvey on 7/21/20 10:18 AM

Businesses today depend on a wide variety of technologies to run their day-to-day operations. Some companies prefer to keep their network on-premise in their office so they have more control over it, while most others are moving some or all of their business applications to the cloud.

Regardless of where your data resides, your IT department or managed IT provider should have a list of important protocols to ensure every application and device on your network is properly managed for optimum performance and to reduce the risks of a data breach.

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Topics: managed cybersecurity services, cyber security tools, Shadow IT, Application Sprawl, Cybersecurity Risk Assessment

Beware of New COVID-19 Phishing Attacks

Posted by David S. Mulvey on 7/14/20 5:12 PM

We’re seeing a surge in phishing scams over the past few months as we continue to deal with the current worldwide pandemic.

Events that cause mass hysteria and urgency are breeding grounds for sophisticated phishing scams. So as you can imagine at the onset of COVID-19 -- with the increase in online communication for things such as filing for unemployment, increase in online shopping, and the general shift to a remote workforce – there have been several opportunities for scammers to work their way into your inbox and do what they do best.

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Topics: managed cybersecurity services, phishing scams, COVID-19 scams, cybersecurity awareness

Stay Productive at Home with Microsoft Teams

Posted by David S. Mulvey on 6/3/20 6:40 PM

If you’re new to Teams, or looking for work from home productivity tools, here’s a quick rundown of how it works and how to navigate your way through the platform.

Teams

In the Teams application, you can create as many Teams as you’d like under this tab. I’ve heard the analogy that you can think of each Team as a house. Many companies create teams for various departments or for specific projects. For example, you can create a marketing team, HR team, executive team, finance team and so forth. You can assign specific members to each Team and provide access rights to each member. If you’re not on Team you won’t see it in your Teams list. You can even invite external members to join your Team with proper permissions.

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Topics: Microsoft 365, Microsoft Collaboration Tools, work from home, Microsoft 365 collaboration, microsoft 365 assessment, remote workforce

Reflecting on COVID-19: Is Your Business Prepared for a Second Wave?

Posted by David S. Mulvey on 6/3/20 6:15 PM

COVID-19 has flipped our daily lives upside down over the past few months with government ordered social distancing including restrictions on seeing loved ones, to schoolsrestaurants, parks and stores shutting downThese orders have prevented us from celebrating holidays and important milestones events such as graduationsbirthdays, and sadly enough, even funerals

In these unprecedented times, you are fortunate if you can work from the safety of your home to support your family. And the reality is, these people face their own set of challenges – finding a quiet place to conduct an important business meeting, or finding the balance between staying productive at work while helping their children navigate online learning for the first, or caring for a sick family memberthe list goes on.   

Building a foundation for the future.  

Whether your company’s work from home experience has been a great success, utter failure, or somewhere in between, we can all agree that COVID-19 has demonstrated just how important modern technology is to every business.  

 It’s important to reflect on both the good and the bad, the could-haves and should-haves during this crisis to learn and grow from it.  

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Topics: Microsoft Collaboration Tools, work from home, Microsoft 365 collaboration, COVID-19 Business Lessons

How Microsoft 365 Saved Our Business During COVID-19

Posted by David S. Mulvey on 5/28/20 10:01 AM

Two days before the Pennsylvania Governor closed most businesses in Pennsylvania, in response to controlling COVID-19, I asked our employees if they would prefer to work from home and almost everyone responded with a yes. I was happy to learn that ANP was considered an essential business because we supply IT services and the Governor likely knew once businesses were closed down IT support would be required to support employees working from home.

Fortunately ANP was ready, we had a new Cisco Next Gen Firewall with the latest VPN software, and we had multi-factor authentication deployed to ensure secure encrypted access. Plus every employee has a new Lenovo X1 Carbon laptop and two 27” HD monitors and a docking station with a Microsoft 365 subscription.

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Topics: Microsoft 365, work from home, Microsoft 365 collaboration

Two Years of Microsoft Teams Adoption in Two Months

Posted by David S. Mulvey on 5/28/20 9:23 AM

During Microsoft’s quarterly earnings report to Wall Street—(the first earnings report since COVID-19 lock down began), Microsoft stated they saw more than 200 million Microsoft Teams meeting participants in a single day. Teams now has more than 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well.

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Topics: Unified collaboration, Microsoft 365, Microsoft Collaboration Tools, microsoft teams, video conferencing tools, virtual meetings

How to Get the Most from Microsoft Office 365 Collaboration Tools with ANP

Posted by David S. Mulvey on 4/30/20 10:05 AM

You have heard the expression “it takes a village” to get something accomplished. Likewise, it takes a team to run an efficient project, department or business. Yet many of us have been forced to quickly adapt to a new normal of working from home causing a number of challenges for employees. This abrupt physical separation can lead to miscommunication, poor execution and before you know it, your project can take a turn for the worse.

Microsoft understands this and has launched Microsoft Office 365 communication and collaboration solution that brings together people, information and content in a way that makes working online easier than ever before.

Let’s review some of the Microsoft 365 collaboration tools and how you can get the most from your Microsoft 365 subscription.

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Topics: Microsoft 365, Microsoft Collaboration Tools

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