IT Support Blog for Small Business Owners

David S. Mulvey

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Stay Productive at Home with Microsoft Teams

Posted by David S. Mulvey on 6/3/20 6:40 PM

If you’re new to Teams, or looking for work from home productivity tools, here’s a quick rundown of how it works and how to navigate your way through the platform.

Teams

In the Teams application, you can create as many Teams as you’d like under this tab. I’ve heard the analogy that you can think of each Team as a house. Many companies create teams for various departments or for specific projects. For example, you can create a marketing team, HR team, executive team, finance team and so forth. You can assign specific members to each Team and provide access rights to each member. If you’re not on Team you won’t see it in your Teams list. You can even invite external members to join your Team with proper permissions.

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Topics: Microsoft 365, Microsoft Collaboration Tools, Microsoft 365 collaboration, microsoft 365 assessment

Reflecting on COVID-19: Is Your Business Prepared for a Second Wave?

Posted by David S. Mulvey on 6/3/20 6:15 PM

COVID-19 has flipped our daily lives upside down over the past few months with government ordered social distancing including restrictions on seeing loved ones, to schoolsrestaurants, parks and stores shutting downThese orders have prevented us from celebrating holidays and important milestones events such as graduationsbirthdays, and sadly enough, even funerals

In these unprecedented times, you are fortunate if you can work from the safety of your home to support your family. And the reality is, these people face their own set of challenges – finding a quiet place to conduct an important business meeting, or finding the balance between staying productive at work while helping their children navigate online learning for the first, or caring for a sick family memberthe list goes on.   

Building a foundation for the future.  

Whether your company’s work from home experience has been a great success, utter failure, or somewhere in between, we can all agree that COVID-19 has demonstrated just how important modern technology is to every business.  

 It’s important to reflect on both the good and the bad, the could-haves and should-haves during this crisis to learn and grow from it.  

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Topics: Microsoft Collaboration Tools, work from home, Microsoft 365 collaboration, COVID-19 Business Lessons

How Microsoft 365 Saved Our Business During COVID-19

Posted by David S. Mulvey on 5/28/20 10:01 AM

Two days before the Pennsylvania Governor closed most businesses in Pennsylvania, in response to controlling COVID-19, I asked our employees if they would prefer to work from home and almost everyone responded with a yes. I was happy to learn that ANP was considered an essential business because we supply IT services and the Governor likely knew once businesses were closed down IT support would be required to support employees working from home.

Fortunately ANP was ready, we had a new Cisco Next Gen Firewall with the latest VPN software, and we had multi-factor authentication deployed to ensure secure encrypted access. Plus every employee has a new Lenovo X1 Carbon laptop and two 27” HD monitors and a docking station with a Microsoft 365 subscription.

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Topics: Microsoft 365, work from home, Microsoft 365 collaboration

Two Years of Microsoft Teams Adoption in Two Months

Posted by David S. Mulvey on 5/28/20 9:23 AM

During Microsoft’s quarterly earnings report to Wall Street—(the first earnings report since COVID-19 lock down began), Microsoft stated they saw more than 200 million Microsoft Teams meeting participants in a single day. Teams now has more than 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well.

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Topics: Unified collaboration, Microsoft 365, Microsoft Collaboration Tools, microsoft teams, video conferencing tools, virtual meetings

How to Get the Most from Microsoft Office 365 Collaboration Tools with ANP

Posted by David S. Mulvey on 4/30/20 10:05 AM

You have heard the expression “it takes a village” to get something accomplished. Likewise, it takes a team to run an efficient project, department or business. Yet many of us have been forced to quickly adapt to a new normal of working from home causing a number of challenges for employees. This abrupt physical separation can lead to miscommunication, poor execution and before you know it, your project can take a turn for the worse.

Microsoft understands this and has launched Microsoft Office 365 communication and collaboration solution that brings together people, information and content in a way that makes working online easier than ever before.

Let’s review some of the Microsoft 365 collaboration tools and how you can get the most from your Microsoft 365 subscription.

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Topics: Microsoft 365, Microsoft Collaboration Tools

Think like a Hacker: How would you break into your company’s IT?

Posted by David S. Mulvey on 12/30/16 4:38 PM

Do You Have Weak Domain Passwords?

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Topics: IT security, IT Cyber Security Issues, IT Password Security, Hacker

How to Make the Microsoft Windows Server 2003 End-of-Support Easy.

Posted by David S. Mulvey on 1/13/15 9:15 AM


Microsoft has announced the official end of extended support for Windows Server 2003.  Microsoft believes there are over nine million instances of Windows Server 2003 in production today in North America!  The deadline for End-Of-Support (EOS) is July 14, 2015 and I suspect Microsoft will not move that date because they didn’t extend the Microsoft XP EOS date.  Essentially on July 14, 2015 Microsoft will stop patching the Windows Server 2003 operating system and they will no longer issue security updates. What should an IT Manager do? Hackers all over the world will be focusing on attacking an unprotected operating system. Needless to say, IT managers must get all of your Windows Server 2003 instances discovered, documented and migrated.

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Topics: Windows Server 2003, Windows Server 2003 End Of Life, Windows Server 2003 End Of Support, Windows Server 2003 EOS, ANP Survival Assessment kit

What Your Employees Are Doing Online? You need Content Filtering!

Posted by David S. Mulvey on 11/12/14 7:30 AM

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Topics: Content Filter, Internet Content Filtering, Internet security policy

Time for a Wireless LAN Assessment? Do you have Ghosts & Goblins?

Posted by David S. Mulvey on 10/30/14 10:00 PM

October in Philadelphia is extraordinary; between the crisp dry days, vibrant fall colors, and eerie decorations covering houses with orange spooky carved pumpkins all over town, it's easy to get caught up in the Halloween spirit.

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Topics: wireless audit, wireless site survey, wireless LAN assessment

6 Things The IT Support Tech Does that the Boss Needs to Know About!

Posted by David S. Mulvey on 10/23/14 8:00 AM

With Halloween around the corner the following seems like an appropriate question to ask a small business owner: Here's a scary question most businesses don't think about: what would happen if your IT support guy suddenly quits? Most business owners think it would only be a temporary inconvenience when, in fact, the opposite is usually the case. I get more concerned business owner phones calls once their IT guy leaves than any other motivating reason. Want to know how much you are at risk? Ask yourself the following 6 frightening IT questions:

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Topics: IT Assessment, IT Support employee gives notice, IT support tech quits

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