IT Support Blog for Small Business Owners

David S. Mulvey

Recent Posts

Work From Home Olympics: How Microsoft Teams Saved Our Business

Posted by David S. Mulvey on 5/28/20 10:01 AM

Two days before the Pennsylvania Governor closed most businesses in Pennsylvania, in response to controlling COVID-19, I asked our employees if they would prefer to work from home and almost everyone responded with a yes. I was happy to learn that ANP was considered an essential business because we supply IT services and the Governor likely knew once businesses were closed down IT support would be required to support employees working from home.

Fortunately ANP was ready, we had a new Cisco Next Gen Firewall with the latest VPN software, and we had multi-factor authentication deployed to ensure secure encrypted access. Plus every employee has a new Lenovo X1 Carbon laptop and two 27” HD monitors and a docking station with a Microsoft 365 subscription.

Read More

Topics: Microsoft 365, work from home, Microsoft 365 collaboration

Two Years of Microsoft Teams Adoption in Two Months

Posted by David S. Mulvey on 5/28/20 9:23 AM

During Microsoft’s quarterly earnings report to Wall Street—(the first earnings report since Covid-19 lockdown began), Microsoft stated they saw more than 200 million Microsoft Teams meeting participants in a single day. Teams now has more than 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well.

Read More

Topics: Unified collaboration, Microsoft 365, Microsoft Collaboration Tools, microsoft teams, video conferencing tools, virtual meetings

How to Get the Most from Microsoft 365's Collaboration Tools with ANP

Posted by David S. Mulvey on 4/30/20 10:05 AM

You have heard the expression “it takes a village” to get something accomplished. Likewise, it takes a team to run an efficient project, department or business. Yet many of us have been forced to quickly adapt to a new normal of working from home causing a number of challenges for employees. This abrupt physical separation can lead to miscommunication, poor execution and before you know it, your project can take a turn for the worse.

Microsoft understands this and has launched Microsoft 365 as the communication and collaboration solution that brings together people, information and content in a way that makes working online easier than ever before.

Let’s review some of the Microsoft 365 collaboration tools and how you can get the most from your Microsoft 365 subscription.

Read More

Topics: Microsoft 365, Microsoft Collaboration Tools, M365 Subscription

Think like a Hacker: How would you break into your company’s IT?

Posted by David S. Mulvey on 12/30/16 4:38 PM

Do You Have Weak Domain Passwords?

Read More

Topics: IT security, IT Cyber Security Issues, IT Password Security, Hacker

How to Make the Microsoft Windows Server 2003 End-of-Support Easy.

Posted by David S. Mulvey on 1/13/15 9:15 AM


Microsoft has announced the official end of extended support for Windows Server 2003.  Microsoft believes there are over nine million instances of Windows Server 2003 in production today in North America!  The deadline for End-Of-Support (EOS) is July 14, 2015 and I suspect Microsoft will not move that date because they didn’t extend the Microsoft XP EOS date.  Essentially on July 14, 2015 Microsoft will stop patching the Windows Server 2003 operating system and they will no longer issue security updates. What should an IT Manager do? Hackers all over the world will be focusing on attacking an unprotected operating system. Needless to say, IT managers must get all of your Windows Server 2003 instances discovered, documented and migrated.

Read More

Topics: Windows Server 2003, Windows Server 2003 End Of Life, Windows Server 2003 End Of Support, Windows Server 2003 EOS, ANP Survival Assessment kit

What Your Employees Are Doing Online? You need Content Filtering!

Posted by David S. Mulvey on 11/12/14 7:30 AM

Read More

Topics: Content Filter, Internet Content Filtering, Internet security policy

Time for a Wireless LAN Assessment? Do you have Ghosts & Goblins?

Posted by David S. Mulvey on 10/30/14 10:00 PM

October in Philadelphia is extraordinary; between the crisp dry days, vibrant fall colors, and eerie decorations covering houses with orange spooky carved pumpkins all over town, it's easy to get caught up in the Halloween spirit.

Read More

Topics: wireless audit, wireless site survey, wireless LAN assessment

6 Things The IT Support Tech Does that the Boss Needs to Know About!

Posted by David S. Mulvey on 10/23/14 8:00 AM

With Halloween around the corner the following seems like an appropriate question to ask a small business owner: Here's a scary question most businesses don't think about: what would happen if your IT support guy suddenly quits? Most business owners think it would only be a temporary inconvenience when, in fact, the opposite is usually the case. I get more concerned business owner phones calls once their IT guy leaves than any other motivating reason. Want to know how much you are at risk? Ask yourself the following 6 frightening IT questions:

Read More

Topics: IT Assessment, IT Support employee gives notice, IT support tech quits

What's the Value of an IT Network Assessment?

Posted by David S. Mulvey on 10/17/14 8:00 AM

Read More

Topics: IT Assessment, network assessment, IT Network Assessment, IT Network Assessment Checklist, IT Network Assessment Questions

ShellShock Assessment Scan: Assess your Unix & Linux Servers Now

Posted by David S. Mulvey on 10/8/14 7:00 AM

Just after we have worked our way through the Heartbleed vulnerability a new software vulnerability has been found that might affect any versions of the Linux and Unix operating systems, in addition to Apple Mac OS X within your business.  The vulnerability is referred to as the “Bash Bug” or “ShellShock,” which might allow a remote attacker to gain control over a targeted Unix/Linux computer.

Read More

Topics: ShellShock Vulnerability, Bash Bug, ShellShock Assessment Scan

Subscribe By Entering Your Email

Follow ANP



Latest ANP Blogs

Browse by Category