IT Support Blog for Small Business Owners

Start Calling Customers & Other External Parties from Microsoft Teams

Posted by David S. Mulvey on 11/17/20 7:19 PM

Your new digital workplace experience built around Microsoft Teams has undeniably transformed the way your employees work and is here to stay. 

Now it's time to integrate external calling capabilities into Teams to take your communication and collaboration experience to the next level. The great news is that Microsoft has anticipated and responded to this request with the Microsoft Phone System.

And guess what? It's much easier and cost effective than you think. 

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Topics: VoIP Phone

ANP Adopts Zero Trust Security to Protect Against New Cyber Threats

Posted by David S. Mulvey on 11/17/20 5:35 PM

Our clients have been rapidly transforming the way their businesses operate and how their employees work in response to COVID-19.

 

As a managed IT provider, it is our obligation to ensure our clients’ IT environments are resilient and secure. Therefore, ANP has turned to a Zero Trust Security model to protect against the growing security threats associated with this transformational shift to remote work.

 

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Topics: IT Cyber Security Issues, managed cybersecurity services, cyber security tools, modern workplace security, Zero Trust Security

Upcoming Webinar: You're Not Getting Your Money's Worth from Your Office 365 Subscription

Posted by David S. Mulvey on 11/16/20 3:34 PM

Wed. January 13th | 1:00 - 1:45pm | REGISTER NOW!  

Microsoft Office 365 is much more than the latest, online version of your Word, Excel, PowerPoint, and Outlook apps. Your subscription is jam packed with powerful applications and security tools that when implemented - provide a ton of business value without any additional costs. 

Almost every company we speak to is using less than one-third of their Office 365 subscription. It’s the other two-thirds of your license that provides meaningful value to your business. Let us show you how to get more from your O365 investment and not spend another penny more. 

Join ANP for a live webinar on Wednesday, January 13th at 1pm to learn how to unlock the real value of your Office 365 subscription so your employees can work better together, from anywhere, anytime and on any device. 

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Topics: Microsoft 365, Microsoft 365 collaboration, Office 365 security, office 365 migration, office 365 webinar, ANP webinars and events

Microsoft Phone System Now Available in Teams

Posted by David S. Mulvey on 10/20/20 10:44 AM

As you probably heard by now, Skype for Business is retiring on July 31, 2021. Microsoft has not been shy about this announcement because they have a far superior replacement…Microsoft Teams.

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Topics: small business phone systems, microsoft teams, office 365 migration, modern business phone systems, secure cloud advantage, microsoft phone system

Benefits of Migrating your Email to Exchange Online

Posted by David S. Mulvey on 10/20/20 10:05 AM

Exchange Online comes with your Office 365 or Microsoft 365 subscriptions, so if you’re already paying for the mail application, why not use it? By migrating to Exchange Online you will eliminate the need to ever buy or maintain a mail server again. As we discuss below, Exchange Online offers several advanced, enterprise-grade security features, and your employees will be more productive and responsive if they are able to communicate while on the go.

Here are a few more reasons why you should get rid of your on-premise mail server and migrate to Exchange Online.

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Topics: IT Strategy, Microsoft 365, Microsoft 365 collaboration, security features, office 365 migration, exchange online migration, secure cloud advantage

Introducing Secure Cloud Advantage® - ANP's Newest Managed Service Offering

Posted by David S. Mulvey on 10/19/20 6:54 PM

Today we’re excited to announce ANP’s newest managed service offering, Secure Cloud Advantage®.

Secure Cloud Advantage is our digital workplace bundle that brings together everything your business needs to stay productive and work from anywhere, on any device, at any time.

At ANP we understand the amount of pressure your business has been under to transform the way you connect with your employees and customers while working from home.

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Topics: Managed IT Service Provider, cloud-based services, microsoft teams, Microsoft 365 collaboration, digital transformation, Office 365 security, office 365 migration, SharePoint migration

Ditch your File Server & Migrate to SharePoint Online

Posted by David S. Mulvey on 9/24/20 1:06 PM

If you’re using Office 365, then you may already be familiar with SharePoint Online as it comes with most business licenses. SharePoint is an extremely powerful application that is used for file storage, document management, internal and external collaboration, automating workflows and much more. SharePoint can be used as a corporate intranet (or extranet), and essentially acts as the backend to Microsoft Teams.

Here are a few reasons why you should migrate your corporate data and business files to SharePoint:

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Topics: IT Productivity, Microsoft Collaboration Tools, microsoft teams, Microsoft 365 collaboration, microsoft 365 assessment, office 365 migration, modern workplace, document management, SharePoint

10 Telling Signs It’s Time to Upgrade Your Business Phone System

Posted by David S. Mulvey on 9/24/20 11:34 AM

Upgrading your business’s phone system may seem like an unnecessary expense. But phone system functionality has grown by leaps and bounds over the past decade to adapt to the demands of your customers and is much more than just a service for  receiving phone calls. 

Yet it's still critical for your customers to be able to connect with a live person when they need support, and for you to be able to rapidly respond to voice messages from prospective customers -- otherwise you risk losing business.

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Topics: VoIP Phone, unified communications, small business phone systems, IT Strategy, Unified collaboration, business continuity plan, modern business phone systems

How to Prepare your Business to Survive the Next Crisis

Posted by David S. Mulvey on 9/23/20 2:41 PM

September is National Preparedness Month and with hurricane season upon us, it's important to make sure that you have a Disaster Recovery and Business Continuity plan in place in case of an extended power outage from a catastrophic event such as a natural disaster.

But if there is one thing that 2020 has taught us, it’s that disasters can come in all shapes and sizes and with little to no warning.

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Transform your business into a modern workplace

Posted by David S. Mulvey on 8/19/20 1:33 PM

With so many people yearning for normalcy, it’s no wonder why several schools and businesses are attempting to return to the workplace. But as we’ve seen in recent weeks, the virus continues to spread and many institutions are failing back to a virtual work environment.

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Topics: work from home, COVID-19 Business Lessons, remote workforce, modern workplace, collaboration tools, modern technology solutions, digital workplace

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