IT Support Blog for Small Business Owners

Microsoft Phone System Now Available in Teams

Posted by David S. Mulvey on 10/20/20 10:44 AM

As you probably heard by now, Skype for Business is retiring on July 31, 2021. Microsoft has not been shy about this announcement because they have a far superior replacement…Microsoft Teams.

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Topics: small business phone systems, microsoft teams, office 365 migration, modern business phone systems, secure cloud advantage, microsoft phone system

Benefits of Migrating your Email to Exchange Online

Posted by David S. Mulvey on 10/20/20 10:05 AM

Exchange Online comes with your Office 365 or Microsoft 365 subscriptions, so if you’re already paying for the mail application, why not use it? By migrating to Exchange Online you will eliminate the need to ever buy or maintain a mail server again. As we discuss below, Exchange Online offers several advanced, enterprise-grade security features, and your employees will be more productive and responsive if they are able to communicate while on the go.

Here are a few more reasons why you should get rid of your on-premise mail server and migrate to Exchange Online.

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Topics: IT Strategy, Microsoft 365, Microsoft 365 collaboration, security features, office 365 migration, exchange online migration, secure cloud advantage

Introducing Secure Cloud Advantage® - ANP's Newest Managed Service Offering

Posted by David S. Mulvey on 10/19/20 6:54 PM

Today we’re excited to announce ANP’s newest managed service offering, Secure Cloud Advantage®.

Secure Cloud Advantage is our digital workplace bundle that brings together everything your business needs to stay productive and work from anywhere, on any device, at any time.

At ANP we understand the amount of pressure your business has been under to transform the way you connect with your employees and customers while working from home.

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Topics: Managed IT Service Provider, cloud-based services, microsoft teams, Microsoft 365 collaboration, digital transformation, Office 365 security, office 365 migration, SharePoint migration

Ditch your File Server & Migrate to SharePoint Online

Posted by David S. Mulvey on 9/24/20 1:06 PM

If you’re using Office 365, then you may already be familiar with SharePoint Online as it comes with most business licenses. SharePoint is an extremely powerful application that is used for file storage, document management, internal and external collaboration, automating workflows and much more. SharePoint can be used as a corporate intranet (or extranet), and essentially acts as the backend to Microsoft Teams.

Here are a few reasons why you should migrate your corporate data and business files to SharePoint:

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Topics: IT Productivity, Microsoft Collaboration Tools, microsoft teams, Microsoft 365 collaboration, microsoft 365 assessment, office 365 migration, modern workplace, document management, SharePoint

10 Telling Signs It’s Time to Upgrade Your Business Phone System

Posted by David S. Mulvey on 9/24/20 11:34 AM

Upgrading your business’s phone system may seem like an unnecessary expense. But phone system functionality has grown by leaps and bounds over the past decade to adapt to the demands of your customers and is much more than just a service for  receiving phone calls. 

Yet it's still critical for your customers to be able to connect with a live person when they need support, and for you to be able to rapidly respond to voice messages from prospective customers -- otherwise you risk losing business.

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Topics: VoIP Phone, unified communications, small business phone systems, IT Strategy, Unified collaboration, business continuity plan, modern business phone systems

How to Prepare your Business to Survive the Next Crisis

Posted by David S. Mulvey on 9/23/20 2:41 PM

September is National Preparedness Month and with hurricane season upon us, it's important to make sure that you have a Disaster Recovery and Business Continuity plan in place in case of an extended power outage from a catastrophic event such as a natural disaster.

But if there is one thing that 2020 has taught us, it’s that disasters can come in all shapes and sizes and with little to no warning.

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Transform your business into a modern workplace

Posted by David S. Mulvey on 8/19/20 1:33 PM

With so many people yearning for normalcy, it’s no wonder why several schools and businesses are attempting to return to the workplace. But as we’ve seen in recent weeks, the virus continues to spread and many institutions are failing back to a virtual work environment.

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Topics: work from home, COVID-19 Business Lessons, remote workforce, modern workplace, collaboration tools, modern technology solutions, digital workplace

How to Secure your Office 365 Environment

Posted by David S. Mulvey on 8/5/20 3:19 PM

One of the main reasons businesses are migrating to Office 365 is because it’s jam packed with advanced security options that are ready to be deployed across your modern workplace and cloud environment. If you have an Office 365 business subscription, chances are you have access to these tools, adding tremendous value to your organization. Here are some of the ways to start securing your Office 365 environment today.

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Topics: microsoft 365 assessment, Office 365 security, advanced threat protection, Microsoft cloud partner, office 365 migration, modern workplace security, data loss prevention

What is Multi-factor Authentication and Why You Need it Now

Posted by David S. Mulvey on 8/5/20 12:06 PM

If there’s one security feature you must absolutely implement right away it’s multi-factor authentication (MFA). Yes, you could make a case that your firewall, anti-virus, or user management system is the number one security measure. It’s true that you need some of those before you can even get to MFA, but nobody can debate the effectiveness of MFA. 

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Topics: Security threats facing small businesses, IT security, network security, IT Cyber Security, IT Password Security, managed cybersecurity services, cyber security tools, Cybersecurity Risk Assessment, multifactor authentication, security tools, two factor authentication, security features

Stop Ignoring Risks of Shadow IT

Posted by David S. Mulvey on 7/21/20 10:18 AM

Businesses today depend on a wide variety of technologies to run their day-to-day operations. Some companies prefer to keep their network on-premise in their office so they have more control over it, while most others are moving some or all of their business applications to the cloud.

Regardless of where your data resides, your IT department or managed IT provider should have a list of important protocols to ensure every application and device on your network is properly managed for optimum performance and to reduce the risks of a data breach.

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Topics: managed cybersecurity services, cyber security tools, Shadow IT, Application Sprawl, Cybersecurity Risk Assessment

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